TERMS OF SERVICE

Last Updated: June 13, 2025

The following Terms of Service are entered into by and between You and Pureline Design & Print Inc., a Tennessee for profit company, doing business as Passion On Paper (“Company”, “we”, “our” or “us”).

We provide our services (described below) to you through our website located at PassionOnPaper.com (the “Site”) and through related services (collectively and individually, such services, including the sale of products offered on the Site, and the Services, are referred to as the “Service(s)”), subject to the following Terms of Service (as amended from time to time, the “Terms of Service”).

By using the Site or Services or clicking accept or agree to the Terms of Service, whether as a guest or a registered User, you are agreeing to be bound by these Terms of Service (these “Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable laws.

Please read these Terms carefully before you start to use the Services, as they contain an agreement to arbitrate and other important information regarding your legal rights, remedies and obligations. The agreement to arbitrate requires (with limited exception) that you submit claims you have against us to binding and final arbitration, and further (1) you will only be permitted to pursue claims against Company on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding, and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS, USE AND/OR LOG INTO THE SERVICES.

CHANGES TO THE TERMS OF SERVICE

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms of Service means that you accept and agree to the changes.

When using certain aspects of the Services or using certain Services, you will be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including without limitation, our Privacy Policy [Passiononpaper.com/privacy-policy] and Cookie Policy [Passiononpaper.com/cookie-policy] as described further below and linked herein. All such terms are hereby incorporated by reference into these Terms of Service.

You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

PRIVACY

Your use of the Services is also subject to the Company’s Privacy Policy [passiononpaper.com/privacy-policy]. Please review our Privacy Policy [passiononpaper.com/privacy-policy], which also governs the Services and informs Users of our data collection practices. Your agreement to the Privacy Policy [passiononpaper.com/privacy-policy] is hereby incorporated into these Terms of Service.

KEY TERMS

“User” “you” or “your” means a person, organization or entity using the Services.

ACCESSING THE SERVICES AND ACCOUNT SECURITY

We reserve the right to change, suspend, withdraw, amend or cease the Services and any service or material we provide to, on or through the Services in our sole discretion without notice. We will not be liable to you or to any third party if for any reason all or any part of the Services is unavailable at any time or for any period or for any change or termination of the Services or any part thereof. From time to time, we may temporarily or permanently restrict access to some parts of the Services, or all of the Services, for Users, including registered Users.

To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services and any resources downloaded from the Services that all the information you provide is true, accurate, current and complete. You agree that all information you provide to register with the Services or otherwise, including but not limited to through use of any interactive features on the Services, is governed by our Privacy Policy [https://passiononpaper.com/privacy-policy], and you consent to all actions we take with respect to your information consistent with our Privacy Policy [Passiononpaper.com/privacy-policy].

You must be of legal age to form a binding contract to register for the Services. If you are not yet of legal age to form a binding contract, then you must get your Parent to read these Terms of Service and agree to them before you use the Services. If you are a Parent and you provide your consent to your child’s use of the Services, then you agree to be bound by these Terms of Service with respect to your child’s use of the Service.  

Upon termination of your right to view the Services or any portion thereof, or upon termination of the license granted herein, you must destroy any downloaded materials in your possession whether in electronic or printed format.

You agree that Company has no obligation to provide you with any support in connection with the Services.

INTELLECTUAL PROPERTY

Any and all intellectual property of the Company is exclusively owned by the Company and is not allowed to be used by any User of the Site. Any and all intellectual property belonging to vendors of the Company or third parties belongs to those vendors or third parties and is not allowed to be used by any User of the Site.

EMAIL AND OTHER ELECTRONIC COMMUNICATIONS

Visiting the Services or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communications be in writing.

We would be pleased to communicate with you by e-mail, and there may be various places on the Services that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship. As set forth more fully in our Privacy Policy [Passiononpaper.com/privacy-policy], we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

THIRD PARTY WEBSITES, CONTENT, AND SERVICES

The Services may contain links to other websites (“Linked Websites”). The Linked Websites are not under the control of the Company and the Company is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Linked Website or any association with its operators.

Certain services made available via the Services may be delivered by third-party websites and organizations. By using any product, service, or functionality originating from the Services, you hereby acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service or functionality on behalf of the Services Users and customers.

Under no circumstances will Company be liable in any way for any content or materials of any third parties (including Users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that Company may, but is not required to, pre-screen content, and Company and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, Company and its designees will have the right to remove any content that violates these Terms of Service or is deemed by Company, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

PURCHASING

In order to purchase a product on the Site, you must provide the requested information and pay the specified amount through the Site or through a third party payment processor. You are responsible for any costs associated with your use of the Service.

If paying by debit card or credit card, you give us permission to automatically charge your credit or debit card as payment for the Services without any additional authorization, for which you will receive an electronic receipt.

            CANCELLATION/REFUND POLICIES

Products purchased through the Site may be returned, undamaged and in original packaging, within 10 days of your purchase. You will be responsible for shipping costs related to all returns.

We will NOT provide refunds for any request that comes more than 10 days after purchase. After day 10, all payments are non-refundable.

Upon determining that you are entitled to a refund pursuant to this policy, Company will promptly issue an instruction to its payment processor to issue the refund. Company does not control its payment processor and will not be able to expedite any refunds.

All refunds are discretionary as determined by Company.

NON-DISPARAGEMENT

The parties agree and accept that the only venue for resolving a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither you nor any of your associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit, speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, Company or any of its programs, members, owners, directors, officers, affiliates, subsidiaries, employees, agents or representatives.

INDEMNITY AND RELEASE

You agree to indemnify, defend, and hold harmless the Company and its affiliates and their officers, directors, employees, agents, and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Services or services, your connection to the Service, your use of the Service, your violation of any Terms or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

You hereby release and forever discharge Company, its affiliates, and our officers, employees, agents, successors, and assigns from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Services. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: “a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” Therefore, you hereby assume the risks and agree that this agreement shall apply to all unknown or unanticipated results of the transactions and occurrences described.

DISCLAIMER OF WARRANTIES

YOUR PURCHASE OF THE PRODUCTS ON THE SITE AT YOUR SOLE RISK. THE PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY AND COMPANY’S SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

COMPANY MAKES NO WARRANTY THAT (I) THE PRODUCT WILL MEET YOUR REQUIREMENTS, OR (II) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID COMPANY.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

IF YOU ARE A USER FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW YOU HEREBY EXPRESSLY WAIVE ANY AND ALL CLAIMS YOU MAY HAVE, NOW OR IN THE FUTURE, ARISING OUT OF OR RELATING TO THE SERVICES, THE COMPANY, ANY AND ALL CONTRACTS YOU ENTER INTO WITH THE COMPANY, AND ANY AND ALL OF THE COMPANY’S PRODUCTS AND SERVICES.

DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Services, the Company, any and all contracts you enter into with the Company, and any and all of the Company’s products and services.

To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only through binding arbitration to occur in Knoxville, Tennessee. You further agree to and do hereby waive any right to class arbitration and agree, instead, to conduct an arbitration related solely to any individual claims you and/or any entity related to you asserts against the Company. To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.

NOTICE FOR CALIFORNIA USERS

Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at [email protected]

INTERNATIONAL USERS

The Service is controlled, operated and administered by the Company from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Company Content accessed through the Services in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

NO JOINT VENTURE OR OTHER RELATIONSHIP

You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this agreement or use of the Services. The Company’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Company’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by the Company with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

ASSIGNMENT

Any services provided by Company under the Online Terms are personal to you and cannot be transferred or assigned to any other person.

We shall be entitled to assign the Online Terms to any other company without prior notice to you.

FORCE MAJEURE

Company shall not be liable or responsible to you, nor be deemed to have breached the Online Terms, for any failure or delay in fulfilling or performing any term of the Online Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of Company, including Acts of God, fire, floods, war, sabotage, accidents, pandemics, labor disputes or shortage, governmental laws, ordinances, rules and regulations whether valid or invalid, inability to obtain material, equipment or transportation, or any other event that makes the performance commercially impractical.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Services, you warrant to the Company that you will not use the Services or any of the resources available for download from the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services or any of the resources available for download from the Services in any manner that could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services.

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of Tennessee, and you irrevocably submit to the exclusive jurisdiction of the courts of Tennessee.

SEVERABILITY

If any part or parts of these Terms are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of the Terms shall continue in full force and effect.

ENTIRE AGREEMENT

Unless otherwise specified herein, this agreement, along with the Privacy Policy [passiononpaper.com/privacy-policy] and Cookie Policy [passiononpaper.com/cookie-policy] constitute the entire agreement between the User and the Company with respect to the Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and the Company with respect to the Services. A printed version of the agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

CONTACT US

Pureline Design & Print Inc., d/b/a Passion On Paper
259 N Peters Road, Suite 102
Knoxville, TN 37922
[email protected]